Empowering Consumers and Redefining Debt Management through Self‑service
Discover how a consumer self-service portal improves collections outcomes. This whitepaper shows agencies and creditors’ rights firms how to increase digital payments, reduce cost to collect, and improve satisfaction while staying compliant. Download the whitepaper for a clear roadmap, KPIs to track, and examples from modern debt management programs.
The IDP Advantage: From Document Complexity to Clarity
Intelligent Document Processing for ARM turns document complexity into action. This whitepaper shows how collection agencies and creditors’ rights law firms reduce cycle time, lower cost per document, and improve compliance with audit-ready evidence. Inside you will find day-in-the-life examples and a simple checklist to choose the right IDP solution for your organization.
Transitioning from Legacy to Leading-edge with Omnichannel Collections
An omnichannel collection system is a central system that seamlessly integrates with both traditional and modern communication channel(s). It manages and oversees all the collections and communications data between the debtors and debt collectors across all channels in real-time. Download this whitepaper to learn more.
Automation for Transforming the Debt Collection Management Landscape
This guide tries to put forward the case for and benefits of a collection and case management solution. These insights are based on information gathered from first-hand interviews, extensive desk research, and experience gained from over 10,000 hours of technology consulting and software implementation.
Enabling a Remote Workforce A New Approach to Collection and Claims Management
The challenge for debt collection industry is to enable its workforce to operate remotely but at the same time stay in compliance with all the mandated fair debt collection practices. Even if everything is cared for, the collection agencies remain uneasy about ensuring productivity of their resources.